1. Wright, P., McCarthy, J.: Empathy and Experience in HCI. In: CHI 2008 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 637–646 (2008)
2. Koskinen, I., Battarbee, K.: Introduction to user experience and empathic design. In: Koskinen, I., Battarbee, K., Mattelmäki, T. (eds.) Empathic Design: User Experience in Product Design, pp. 37–50. Edita IT Press, Helsinki (2003)
3. Dandavate, U., Sanders, E.B.N., Stuart, S.: Emotions matter: User empathy in the product development process. In: Proceedings of the 40th Annual Meeting of the Human Factors and Ergonomics Society, pp. 415–418. HFES, Santa Monica (1996)
4. Black, A.: Empathic design: User focused strategies for innovation. In: Proceedings of the Conference on New Product Development, pp. 1–8. IBC, London (1998)
5. Batchelor, R., Bobrowicz, A., Mackenzie, R., Milne, A.: Challenges of ethical and legal responsibilities when technologies’ uses and users change: social networking sites, decision-making capacity and dementia. Ethics & Information Technology 14, 99–108 (2012)