Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy-Reference-Cited by-同舟云学术

Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy

Published:2019 Issue: Volume: Page:50-61
ISSN:0302-9743
Container-title:Lecture Notes in Computer Science
language:
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Author:

Alalwan Ali Abdallah,Baabdullah Abdullah M.,Rana Nripendra P.,Dwivedi Yogesh K.,Kizgin Hatice

Publisher

Springer International Publishing

Link

https://link.springer.com/content/pdf/10.1007/978-3-030-29374-1_5

Reference51 articles.

1. Alalwan, A.A.: Investigating the impact of social media advertising features on customer purchase intention. Int. J. Inf. Manag. 42, 65–77 (2018)

2. Alalwan, A.A.: Mobile food ordering apps: an empirical study of the factors affecting customer e-satisfaction and continued intention to reuse. Int. J. Inf. Manag. 50, 28–44 (2020)

3. Alalwan, A.A., Baabdullah, A.M., Rana, N.P., Tamilmani, K., Dwivedi, Y.K.: Examining adoption of mobile internet in Saudi Arabia: extending TAM with perceived enjoyment, innovativeness and trust. Technol. Soc. 55, 100–110 (2018)

4. Alalwan, A.A., Dwivedi, Y.K., Rana, N.P.: Factors influencing adoption of mobile banking by Jordanian bank customers: extending UTAUT2 with trust. Int. J. Inf. Manag. 37(3), 99–110 (2017)

5. Alalwan, A.A., Dwivedi, Y.K., Rana, N.P., Algharabat, R.: Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: extending UTAUT2 with risk. J. Retail. Consum. Serv. 40, 125–138 (2018)

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